Harbor Pilot#

Harbor Pilot is our basic locker opening app. With Pilot you can drop off, pick up, and manage transactions.

This section covers how to use Harbor Pilot, both as an end customer and as a build partner.

Logging in (Not required for pickup)#

If you just want to pick up, skip these steps and go straight to the bottom of this page.

To log in, click login

You will log in with either your email or your phone number. Whichever one (or both) that was provided to Harbor.

Dropping off an item#

Make sure you are logged in first. Set a name for the item you want to drop off. This can be anything, most build partners use either customer name or order number.

You can also scan a barcode by pressing the barcode icon, and use a number to indentify your orders.

Selecting your Location#

Make sure you are selecting the right location, you won’t be able to connect to a tower that is more than 10ft away.

Once you have completed all of the prompts, you’ll be provided a pickup message like this with the pickup code.

Example Pickup message from pilot:#

Hi! I placed an item in a Public Locker for you to pick up at (address) , (google maps link) FIRST: Download the Harbor Pilot App here https://link.harborlockers.com/harbor-pilot-app NEXT: Put in your pickup code: 2426

Managing your drop-offs#

You can manage your drop offs, to handle situations like a forgotten pickup code, or a customer that cancels an order.

Congrats on your first drop-off!

Picking up an item#

If you just need to pickup an item, you don’t have to log in.

Simply hit ‘Start pickup’ and put the code from the pickup message in.

The app will connect to the tower, pop the locker open and your transaction is done.