Setup Harbor Controller Board using Harbor Connect#

The following steps are required to set up a tower into the Harbor system.

Note that whether it is a new tower or a tower being restarted/recovered, the steps must be the same to ensure there is no data corruption.

Prerequisites#

  • Physical iOS or Android device. A simulator will not work.

  • Have your Tower ID and login information. We will provide you with both of these.

  • Make sure your phone has the right date and time configured. iOS Android

  • Stay nearby the tower (Within 10 feet) so you have a strong bluetooth signal to connect to it.

  • The Harbor connect app - download for: App Store or Google Play

    Location/Tower/Locker example
You should see one of more towers with the “Begin Tower Setup” option.
Location/Tower/Locker example
These are the steps you need to complete to fully set up a tower.

Select your tower ID#

Location/Tower/Locker example
This screen will show you towers that have not been set yet, there’s usually only one unset tower per location but if there are multiple available you need to check the tower ID provided.

Updating Firmware#

Location/Tower/Locker example
If your current firmware is 10.8, you can skip this step. (Just press done)

If an upgrade is a required update to the “Stable 10.8” firmware by hitting the “more details” button.

Download Config#

Location/Tower/Locker example
You only need to wait until this step is done, if it fails then retry this step.

Testing hardware#

Location/Tower/Locker example
Now you can test the hardware. Hit “Open all” to test every lock. Watch for any errors or lockers that do not open.

If a door doesn’t open there might be a hardware issue, we have a few suggestions here.

Testing server connection#

Location/Tower/Locker example
Next, select a locker port and hit continue to test a locker dropoff.
The locker will open, be sure to close it

This will take a minute to communicate with the server.

Location/Tower/Locker example

If there are no errors, the locker can communicate with the server just fine and will work with apps such as Harbor Pilot or Droplocker

If there were errors, likely the sync is broken on your tower. You can see how to do a factory reset which can fix your issue here.
Remember to close the locker

Refine The tower’s location#

Location/Tower/Locker example
Make sure the tower’s location on the map is where it actually is, if there is a difference select “Edit map location”
Location/Tower/Locker example
If you are right in front of the tower, hit “Use My location” and then save.

All steps completed#

Location/Tower/Locker example

Tip

Now you are done, thank you for using Harbor Connect!

HarborHarry